West Jordan home burglarized; homeowner upset with police

WEST JORDAN, Utah (ABC 4 Utah) – A homeowner is disappointed and upset with police after they took over an hour to respond to his house after it was burglarized.
WEST JORDAN, Utah (ABC 4 Utah) – A homeowner is disappointed and upset with police after they took over an hour to respond to his house after it was burglarized.

The burglary happened on Tuesday afternoon on South Eloni Circle near 7300 South and 1500 West.

Homeowner Javier Henriquez was at work when he got a call from his teenage son.

“I called him back and he was like, ‘Dad someone broke into the house’,” Henriquez said.

Henriquez believed the burglar or burglars may have jumped a fence in his backyard. West Jordan Police said the burglar got in the house through an unlocked basement window.

Once inside the suspect(s) ransacked the bedroom. They took jewelry, watches, iPads, cell phones, gold coins, some Christmas gifts and even his wife’s wedding ring. It totaled to about $10,000 worth of items.

“It’s not about the value of the things they took, but they took privacy,” Henriquez said. “We’ve lived here for 15 years and never had a problem like that before.”

Henriquez said it took West Jordan Police a long time to respond. We reached out to West Jordan Police who confirmed the call came into dispatch at 2:44 p.m. An officer arrived at the home at 4:04 p.m. It was a time span of an hour and 20 minutes.

A spokesman for West Jordan Police said several factors may have played into the response time. We’re told it is typical for burglary calls to be considered low priority because no one is hurt and the suspects are gone.

Officers usually switch shifts during that time of afternoon. A dispatch log of Tuesday’s events was unavailable because the office was closed due to the Thanksgiving holiday.

Henriquez said he is disappointed.

“When you call the police and tell them, “hey someone broke into my house,’ you expect them to get there right away, but they took a long time,” he said.

Henriquez plans to install a security system in case anyone with bad intentions decides to return to his house. He hopes others can learn from his experience to spare themselves from being a target.

“Go through every window and every door in the house and make sure it's locked,” Henriquez added. “You never know when this can happen to you. I want to tell everybody to just be careful.”

West Jordan Police have not made any arrests. Anyone with information is asked to call them at 801-840-4000.

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