The most important thing for customers to remember is that Bank of Utah or any community bank will never ask you for personal information in an e-mail.
To avoid becoming the victim of a phishing scam, Craig Roper from Bank of Utah offers the following tips:
- If you have responded to a suspicious email, contact your bank immediately so they can protect your account and identity.
- Never give out your personal or financial information in response to an unsolicited phone call, fax or email, no matter how official it may seem.
- Do not respond to email that warn of dire consequences unless you validate your information immediately. Contact the company to confirm the email's validity using a telephone number or web address you know to be genuine.
- Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately to your bank or credit card company.
- When submitting financial information online, look for the padlock or key icon in the address bar of the web page. Most secure internet addresses, though not all, use "https".
Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.