"I've tried contacting the city multiple times about this and I just can't get someone to talk to me about this," said Clint Geilmann, whose home has flooded three times since he and his family moved in two years ago.
The cost of damage to Geilmann's house is up around $12,000. Whenever it rains, Geilmann is forced to turn on a water pump to avoid his basement from filling up with water. Because of the problem, he can't landscape his yard or finish his basement.
"In my opinion this house is unlivable," Geilmann said.
Clearly there's a drainage issue where he lives. However, it's most likely not his fault. Geilmann's tried numerous times to get answers from mayor Jay Jenkins, but he continues to be ignored.
"I did get the building inspector out here once and he did agree with me that there's a problem," Geilmann said. "It's been over a year since then and I haven't heard from anyone since."
ABC 4 News reached out to Jenkins on Friday but he refused to comment on the situation.
"A mayor is supposed to be a voice for the people," said Geilmann.
Geilmann isn't alone, either. Neighbors up and down his street deal with drainage issues and flooding whenever it rains, and just like Geilmann, not one person can seem to get an answer from the city or Jenkins as to why it's happening and whose fault it is.
Geilmann and his neighbors have no idea why they continued to be ignored, like they don't exist.
"It's like they don't want to talk to me about it," said Geilmann. "Whether it's because they don't care or because they know something has been done wrong and they don't want to own up to it, I don't know."
They'll once again voice their concern on this matter at Thursday's city council meeting.
Stay tuned to ABC 4 News and ABC4.com for the latest details on this story.